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Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Larger items such as barrel saunas, hot tubs, and hyperbaric chambers may require freight delivery, and our team will coordinate scheduling with you directly.

Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can use that tracking number to monitor your delivery status in real time. If you have any questions about your shipment, send us an email and we will look into it for you.

We offer 30-Day Returns on eligible products. Because items like massage chairs, cold plunges, and saunas are substantial investments, we recommend reviewing the product details carefully before ordering. Please refer to our Return Policy page for complete terms and instructions.

Yes, we are happy to help with exchanges within our 30-Day Returns window. If you would like to swap a cold plunge for a different size or upgrade your massage chair model, contact our team and we will walk you through the process.

We recommend measuring your available space and reviewing the product dimensions listed on each product page. Our team can also help you compare models based on your room size, intended use, and wellness goals. Just send us a message with your details and we will provide personalized guidance.

Installation requirements vary by product. Many of our cold plunges are designed for straightforward setup, while barrel saunas and hot tubs may need a level outdoor surface and access to a power source. Each product page includes setup details, and our support team is available to answer specific installation questions.

Sales tax, if applicable, is calculated and displayed at checkout.